A chargeback is a forced reversal of a card payment, initiated by the buyer’s bank. On WooCommerce, the most common cause is fraud: a stolen card is used, goods ship, and the real cardholder disputes the charge.
Step 1 — Score every order in real time
Score each order from device fingerprint, IP geolocation, VPN/TOR status, and email breach exposure. WPSentinel (free) does this live with no checkout friction, and shows which rule fired.
Step 2 — Investigate the borderline orders
Use graph forensics to pivot across the email, IP, device and address. Check that billing matches IP location and that the email is not freshly created or breached.
Step 3 — Accept or reject in one click
Accept to keep processing, reject to cancel and notify. Map risk bands to order status so it routes automatically.
Step 4 — Add prevention at checkout
Require CVV/AVS, enable 3-D Secure (SCA), and add velocity limits.
Step 5 — Tune safely with replay
Replay new rules against past sessions to cut fraud without blocking real buyers. Install WPSentinel free and see the risk on your next order.
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